A Message to our patients about COVID-19 (Coronavirus)
Welcome to Parkview Medical Clinic, where we remain fully operational during our regular business hours. Our commitment to patient care remains unwavering, and we've implemented additional screening and facility measures to ensure your safety.
If you're currently experiencing any of the symptoms listed below or have had close contact with someone diagnosed with COVID-19, we kindly request that you schedule a video visit for your consultation.
Please be aware that the information provided in the FAQs below may change as we receive updated guidance. Our content is subject to modification based on recommendations from the Centers for Disease Control (CDC) and the Minnesota Department of Health (MDH).
COVID-19 Resources
For more information on COVID-19, please visit the following resources:
Minnesota Department of Health
Centers for Disease Control
FAQs
Screening
To ensure everyone's safety, we are actively screening for the following symptoms. If you exhibit ANY of these symptoms, we kindly ask that you arrange a video visit and refrain from visiting our physical facility.
Fever
Chills
Cough
Difficulty breathing
Shortness of breath
Fatigue
Body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea
Vomiting or diarrhea
Recent close contact/exposure to a confirmed Coronavirus case
You or an immediate family member have been tested for Coronavirus
You've been advised to observe home quarantine
NEW PATIENTS
If you're new to Parkview Medical Clinic or haven't visited us in over 3 years, please register using our Telemedicine New Patient forms available at https://www.parkviewclinic.com/telemedicine-new-patient-forms.html
Before COVID testing can be administered, a video visit is mandatory. Due to the individuality of each patient's situation, scheduling a video visit for new patients requires the submission of ALL necessary forms available at the provided link.
Can I Bring Family Members to My Appointment?
We kindly request that non-patient children avoid accompanying you to your appointment. If necessary, please limit additional persons to one accompanying individual.
Managing Cold or Flu Symptoms
If you're experiencing cold or flu-like symptoms, please contact us at 952-758-2535 to schedule a video visit with a physician. We kindly ask that you refrain from walking into the clinic unannounced.
Patient Respiratory Symptom Screening
For everyone's safety, all patients are being screened for respiratory illness symptoms over the phone and upon entering our clinic.
Mask Usage in the Clinic
While masks are now optional for both staff and patients, we encourage those who are symptomatic, diagnosed with COVID, or exposed to continue wearing masks. Your choice to wear a mask is respected.
Walking Into the Clinic with Symptoms
At present, please call 952-758-2535 to schedule a video visit if you're experiencing fever, cough, and/or respiratory symptoms.
COVID-19 Testing at Parkview
We offer COVID-19 testing, with the testing method chosen at the discretion of the physician. Rapid tests or send-out tests may be performed based on factors including availability. Please note that send-out test results' timing is determined by external laboratories and national testing demand.
Testing is conducted in patients' cars in our parking lot whenever possible, to minimize foot traffic within the building. Testing criteria may change due to testing supplies and guidance from the Minnesota Department of Health.
Post-video visit, if testing is deemed necessary, please contact reception to schedule parking lot testing. Kindly refrain from arriving at the parking lot without a designated timeslot.
Alternative Testing Options
You can explore alternative testing options by checking with the MN Department of Health or your local county.
Safeguarding Yourself and Others
To ensure safety, please:
Stay home if you're sick
Practice proper hand hygiene and cough/sneeze etiquette
Minimize contact with sick individuals
Avoid touching your face
Dispose of used tissues properly
Disinfect frequently touched surfaces
Prepare for sick family members, including childcare
Ensure a supply of prescription medications
Stay informed through the CDC website
Video Visits (Telemedicine)
For video visits, kindly call 952-758-2535 during business hours. These visits offer the convenience of a regular appointment without the need to physically visit the clinic. The platform used may vary based on the provider and your phone's capabilities.
Follow My Health
Access Follow My Health, our online medical record system, to request appointments, prescription refills, and communicate with your doctor. Enroll if you're an existing patient. If not enrolled, call 952-758-2535 for an invitation. Please note that some services provided through Follow My Health may be billed to your insurance.
AskYourDoc App
Utilize the AskYourDoc app for e-visits with our providers, available on Google Play and the Apple Store. Note that AskYourDoc has an upfront fee and is not billed to insurance. For any app-related concerns, contact support@ask-your-doc.com.
Thank You
We extend our gratitude to our valued patients and dedicated employees during these challenging times. Your support means a lot to us.
